The School is pleased to announce that Sarabjit Kaur Randhir Singh has passed her PhD viva voce examination held on 8 January 2021, with minor corrections.

Her thesis, 'Perceived Justice and Consumer Post Service Failure Behaviour: The Moderating Role of Failure Severity, Attachment Styles, and Brand Authenticity', was supervised by Professor Ong Fon Sim (primary supervisor) and Dr Sathyaprakash Balaji Makam (secondary supervisor). The internal examiner was Dr Anita Chakrabarty, and the external examiner was Professor Philip J. Kitchen, Professor of Marketing, ICN-Artem Business School, Nancy, France. The online viva voce session was chaired by Dr Avvari V. Mohan.

Our heartiest congratulations to Sarabjit Kaur!