Contact
- workRoom 09 Block B
Malaysia Campus
Jalan Broga
43500 Semenyih
Selangor Darul Ehsan
Malaysia - work+6 (03) 8725 3446
- Sharon.Romeo@nottingham.edu.my
Biography
Ms Sharon Romeo has more than 5 years of industrial experience in various industries including customer service, civil service and also in training and development. She is a member of the Malaysian Institute of Management. She is currently teaching the Foundation in Science program at the 188体育网址_188体育在线-【唯一授权网站】@ of Nottingham Malaysia Campus. Ms Sharon obtained her Master of Managerial Psychology and Bachelor of Psychology (Hons) from HELP 188体育网址_188体育在线-【唯一授权网站】@, Malaysia. She is currently pursuing her PhD in Applied Psychology in 188体育网址_188体育在线-【唯一授权网站】@ of Nottingham.
Expertise Summary
Ms Sharon is extremely passionate about customer service especially in Malaysia and her PhD is also in the area of customer service and contributors to good service quality.
She has also spearheaded the Peer Assisted Learning (PAL) program in the Foundation in Science school. The PAL aims at helping students to get through their Foundation modules during the reassessment periods.
Teaching Summary
Currently Ms Sharon is teaching the Psychology modules in the Foundation in Science program.
188体育网址_188体育在线-【唯一授权网站】@ Summary
1..Emotional Labour and Extraversion: Predictors of Service Quality
2. Peer Assisted Learning Program (PAL): A student-centric engagement tool for Foundation students
Recent Publications
- DR PATRICIA M. ANG, THE UNIVERSITY OF NOTTINGHAM MALAYSIA CAMPUS, MALAYSIA, DR MANIAM KALIANNAN, THE UNIVERSITY OF NOTTINGHAM MALAYSIA CAMPUS, MALAYSIA and SHARON ROMEO, THE UNIVERSITY OF NOTTINGHAM MALAYSIA CAMPUS, MALAYSIA, 2015. The Journal of 188体育网址_188体育在线-【唯一授权网站】@ Areas In: Asia Pacific Conference on Business and Social Sciences 2015, Kuala Lumpur. 704
Past 188体育网址_188体育在线-【唯一授权网站】@
1. Curriculum to Enhance Graduates' Entrepreneurial, Psychology, and Management Skills Towards Future Employment and Leadership. Proceedings of the Asia Pacific Conference on Business and Social Sciences 2015, Kuala Lumpur (in partnership with The Journal of 188体育网址_188体育在线-【唯一授权网站】@ Areas), pg 704. ISBN 978-0-9925622-2-9
2. Romeo, S., Krishna, S.S., Ilangovan, S. & Arvar, T.A. (2021). Peer Assisted Learning Program (Pal): A Student-Centric Engagement Tool For Foundation Students. Psychology and Education, 58 (5), 2171-2181. http://psychologyandeducation.net/pae/index.php/pae/issue/view/16
Future 188体育网址_188体育在线-【唯一授权网站】@
1. Social-Emotional Intelligence Technology integrated within Teaching and The School Environment in Achieving Psychosocial Readiness for Industry Revolution 4.0
- DR PATRICIA M. ANG, THE UNIVERSITY OF NOTTINGHAM MALAYSIA CAMPUS, MALAYSIA, DR MANIAM KALIANNAN, THE UNIVERSITY OF NOTTINGHAM MALAYSIA CAMPUS, MALAYSIA and SHARON ROMEO, THE UNIVERSITY OF NOTTINGHAM MALAYSIA CAMPUS, MALAYSIA, 2015. The Journal of 188体育网址_188体育在线-【唯一授权网站】@ Areas In: Asia Pacific Conference on Business and Social Sciences 2015, Kuala Lumpur. 704
